Terms & Conditions — vd111

These Terms and Conditions ("Terms", "Agreement") govern the relationship between vd111 ("Platform", "we", "us", "our") and any individual ("User", "you", "your") who accesses, registers on, or uses any service made available through vd111 and its associated domains. By creating an account or placing any wager on the Platform, you confirm that you have read, understood, and accepted these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the Platform.

These Terms apply to all sections of the Platform, including but not limited to sports betting (cricket, football, kabaddi), live casino (blackjack, baccarat, roulette), slot games, crash games (including Aviator by Spribe), and all promotional offers. These Terms are in addition to any game-specific or promotion-specific rules that may be published on the Platform from time to time. In the event of conflict, game-specific rules take precedence for that game only.

To register and use the vd111 platform, you must meet ALL of the following eligibility criteria at the time of registration and on a continuing basis for as long as your account remains active:

• You must be a natural person aged 21 years or older. Corporate registrations are not permitted.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to your place of residence.
• You must provide accurate, complete, and current personal information during registration and keep this information updated.
• You must not be a current or former employee, contractor, or close family member of an employee of vd111 or any of its affiliated entities.
• You must not be registered as a self-excluded player on any self-exclusion register that vd111 is required to check.

vd111 reserves the right to verify eligibility at any time by requesting identity documents, proof of age, or proof of address. Failure to provide requested documentation within a reasonable timeframe may result in account suspension or closure. The platform may conduct KYC (Know Your Customer) checks as part of its standard verification process.

When registering an account on vd111, you agree to the following obligations and acknowledge the following conditions:

• Only one account per person is permitted. You must not open a second account for any reason, including to claim a new-player promotion.
• You must register using your real name, date of birth, and a mobile number that belongs to you and is active on a Bangladeshi network (Grameenphone, Robi, Banglalink, Teletalk, or Airtel).
• You are solely responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. vd111 is not liable for loss arising from unauthorised use of your account where you have failed to protect your credentials.
• Accounts may not be transferred, sold, or used by any person other than the registered account holder.
• You must notify vd111 support immediately if you become aware of any security breach affecting your account, including unauthorised access or use of your registered mobile number.

The following rules govern all financial transactions on the vd111 platform:

• The minimum deposit amount is ৳100. There is no maximum deposit limit, however vd111 reserves the right to impose limits on individual accounts at any time.
• Supported deposit methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Available methods may change without prior notice.
• Withdrawals are processed to the same payment method used to make the most recent deposit, unless otherwise agreed with support. Third-party withdrawals (paying out to a different person's account) are strictly prohibited.
• vd111 does not accept deposits of funds obtained through illegal means. Any deposits identified as originating from money laundering or fraud will be reported to relevant authorities and the associated account will be closed immediately with all balances forfeited.
• Processing times for bKash and Nagad withdrawals are typically within minutes of approval. Bank transfer withdrawals may take 1–3 business days depending on the receiving bank's clearing schedule.

vd111 reserves the right to delay or withhold withdrawal processing pending the completion of identity verification, source-of-funds checks, or investigation of suspected fraudulent activity. Users will be notified of any such hold via their registered contact details. During an investigation, account access for gameplay purposes will not be restricted unless separate grounds for suspension exist.

vd111 offers various bonuses and promotional offers from time to time, including welcome bonuses, reload bonuses, free spins, and sports betting promotions. All bonuses are subject to the following general conditions unless a specific promotion's terms state otherwise:

• Bonus funds are credited to your bonus balance and are separate from your real-money balance. Bonus funds may only be used for wagering on eligible games and cannot be directly withdrawn.
• Each bonus carries a specific wagering requirement (rollover). The rollover multiplier and any time limit within which it must be met will be stated in the relevant promotion terms. Failure to meet the wagering requirement within the stated period will result in the bonus and any associated winnings being removed from the account.
• Welcome bonuses and new-player promotions are available to first-time registrants only and may only be claimed once per household, device, IP address, or payment method.
• vd111 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice. This does not affect bonuses that have already been credited and where wagering has commenced.
• Maximum bet limits apply when playing with active bonus funds. Placing a single bet in excess of ৳500 while a bonus is active may be considered bonus abuse and result in the bonus being voided.

If vd111 has reasonable grounds to suspect that a user is engaging in bonus abuse — including but not limited to matched betting, arbitrage betting, or systematic exploitation of promotional terms — it reserves the right to void the bonus, recalculate any affected winnings, and close the account. Determinations of bonus abuse are made at vd111's sole discretion based on betting patterns and account activity.

Users of the vd111 platform must conduct themselves in accordance with fair-use principles. The following conduct is strictly prohibited and may result in immediate account suspension or permanent closure:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets, access the platform, or exploit any feature of the service.
• Collusion with other players to fix outcomes, share account credentials, or coordinate betting patterns in a way that exploits the platform.
• Exploiting software errors, platform bugs, or technical faults to gain an unfair advantage. Any winnings obtained as a result of a technical error are void and will be reclaimed.
• Providing false, misleading, or fraudulent identity information at any stage of the registration, verification, or transaction process.
• Engaging in any form of money laundering, including structuring deposits or withdrawals to conceal the true origin or ownership of funds.
• Threatening, harassing, or abusing vd111 staff or other platform users through any communication channel, including chat, email, or social media.

vd111 reserves the right to monitor account activity for compliance with these fair-use rules. Accounts found to be in violation will be suspended pending investigation and may be permanently closed. Any funds in a suspended or closed account may be withheld pending the outcome of an investigation. Legal action may be pursued where criminal conduct is identified.

The following rules apply to all games available on the vd111 platform:

• Game outcomes are determined by certified Random Number Generation (RNG) systems operated by the respective game providers. vd111 does not control or influence game outcomes.
• In the event of a disconnection during a game round, the round will be completed automatically by the game server. The outcome of the completed round is final and will be applied to your balance whether you were connected at the time of resolution or not.
• For sports betting, settlement is based on the official result confirmed by the relevant governing body (e.g., ICC for international cricket, BCB for domestic Bangladesh fixtures). In the event of a disputed result, settlement may be delayed pending official confirmation.
• vd111 reserves the right to void any bet where a technical error caused an incorrect price, market, or outcome to be displayed at the time of placement. Users will be refunded the stake in such cases.

vd111 is committed to promoting responsible gambling. The platform provides the following tools for all registered users:

• Deposit limits — set daily, weekly, or monthly caps on the amount you can deposit into your account. Limits take effect immediately when reduced and after a 24-hour cooling period when increased.
• Session time reminders — receive an alert after a set duration of continuous play to remind you of the time spent on the platform.
• Cooling-off periods — temporarily restrict your account from wagering for a chosen period (24 hours, 7 days, or 30 days). During a cooling-off period, you may still log in to view your account history but cannot place new bets or deposits.
• Self-exclusion — permanently or indefinitely close your account from all gambling activity on the platform. Self-exclusion requests are processed within 24 hours. Once activated, self-exclusion cannot be reversed for the minimum exclusion period selected.

vd111 applies a strict 21+ age policy. You confirm at registration that you are 21 years of age or older. If we have reason to believe a registered user is underage, we will suspend the account immediately and conduct an age verification review. Any funds deposited by a minor will be returned to the source payment method and the account will be permanently closed. For full guidance on responsible gaming tools available on vd111, please visit our Responsible Gaming page.

vd111 reserves the right to suspend, restrict, or permanently close any user account for any of the following reasons:

• Breach of any provision of these Terms and Conditions, including but not limited to eligibility violations, prohibited conduct, or bonus abuse.
• Failure to complete identity verification within the required timeframe after a request has been made.
• Suspected fraudulent activity, money laundering, or other criminal conduct affecting the platform or other users.
• At the user's own request, including self-exclusion requests submitted through account settings or via the support team.

When an account is closed for a breach of these Terms, any remaining real-money balance may be withheld pending investigation. Where an account is closed voluntarily by the user or for administrative reasons unrelated to misconduct, any verified real-money balance will be returned to the user's registered payment method within 14 business days of the closure request, subject to completion of any outstanding KYC requirements.

To the fullest extent permitted by applicable law, vd111 and its directors, officers, employees, agents, and affiliates shall not be liable for: (a) any loss of profits, revenue, data, or goodwill; (b) any indirect, incidental, special, punitive, or consequential loss or damage; (c) any loss arising from your use of, or inability to use, the platform or any game or service offered on it; or (d) any technical failure, system outage, communication error, or third-party provider failure that results in a game round not being completed, a bet not being placed, or a withdrawal being delayed.

Nothing in these Terms limits vd111's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law. vd111's total aggregate liability to any user in connection with their use of the platform shall not exceed the total net deposits made by that user in the 12 months immediately preceding the event giving rise to the claim.

vd111 collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of this Agreement. By registering on the platform, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. This includes data collected during registration, identity verification, transaction processing, and your general use of the platform. vd111 does not sell personal data to third parties. Data may be shared with payment processors, identity verification providers, and fraud detection services solely for the purpose of operating the platform and fulfilling our legal and regulatory obligations. Please review the full Privacy Policy for details on your data rights, including the right to access, correct, or request deletion of your personal data.

vd111 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material — meaning they could reasonably affect your rights or obligations as a user — we will provide notice via your registered email address or a prominent notice on the platform at least 7 days before the changes take effect. For minor or clarificatory changes, we may update the Terms without advance notice. The updated Terms will always be accessible on this page with a revised effective date.

Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the platform and may request account closure by contacting our support team.